Privacy Policy

01Information we collect

When you submit an access application or contact form, we collect the information you provide: your name, email address, phone number, country, preferred contact method, trading experience, markets traded, current software, objectives, qualification information and any message content.

We also collect limited technical information generated automatically when you use this website, such as pages visited and general device or browser information.

02How we use information

• To review and respond to access applications
• To answer enquiries submitted through the contact form
• To communicate with you about your application or account
• To operate, secure and improve this website and our services
• To meet legal and record-keeping obligations

03Legal basis

We process the information you submit because it is necessary to assess your application and respond to your enquiry, and on the basis of our legitimate interest in operating and securing our services. Where required, we rely on your consent, which you may withdraw at any time.

04Sharing

We do not sell your personal information. We share it only with service providers who help us operate this website and our systems, and only to the extent needed for them to provide that service. We may disclose information where required by law.

05Storage and security

Application and enquiry data is stored in access-controlled systems. Records are not publicly readable. We apply technical and organisational measures appropriate to the sensitivity of the data, though no system can be guaranteed absolutely secure.

06Retention

We retain application and enquiry records for as long as needed to assess and administer them, to maintain business records, and to comply with applicable legal obligations. When information is no longer needed, it is deleted or anonymised.

07Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to our processing of your personal information, and to request a copy of it. To exercise any of these rights, contact us through the contact page.

08Cookies

This website uses only the cookies and equivalent storage necessary for it to function and to understand aggregate usage. You can control cookies through your browser settings.

09Changes

We may update this policy as our services or legal obligations change. The current version always appears on this page.

10Contact

Questions about this policy can be sent through the contact page. A dedicated privacy contact address and our registered company details will be published here once confirmed.